Privacy Policy

Effective Date: October 4, 2025

theORQL ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our products and services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, account credentials, payment details, country location, IP address, and machine ID.
  • Usage Information: Logs, crash reports, telemetry data, token usage, and performance metrics.
  • Cookies & Tracking: We use cookies and analytics tools (including Google Analytics and other third parties) to improve product performance and understand usage patterns.

We do not collect or transmit your source code or runtime data outside your local machine. Your code remains private and local to your environment.

2. How We Use Information

We use collected information to:

  • Provide, maintain, and improve our services
  • Process payments and manage licensing
  • Authenticate users
  • Monitor usage, debug issues, and improve reliability
  • Communicate updates, support, and promotional information (where permitted by law)

3. Data Storage & Retention

  • Personal and usage data are stored in Google Cloud.
  • Data is retained for as long as necessary to provide services or comply with legal obligations.
  • You may request deletion of your data at any time by contacting hello@orql.ai.

4. Sharing of Information

We may share your data with:

  • Service providers (authentication, billing, analytics, communication)
  • Business partners and affiliates where necessary to provide services
  • Legal authorities if required by law

We do not sell your personal data.

5. Security

We use sandboxing, encryption, and local-first execution to safeguard your data. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Children's Privacy

Our services are designed for developers. We do not knowingly collect data from children under 13. If you believe we have done so, please contact us.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Opt out of marketing communications
  • Withdraw consent to data collection (subject to service limitations)

8. Contact

For questions or requests regarding this policy, contact us at:
Email: hello@orql.ai

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